- Samantha T.
After a great reference from my mother who had been using Dr. Van Lom for years, I decided to bring in my dog that I had recently rescued from Mexico to see her at The Ranch once I found out he was sick with heartworms. She took to him right away and treated him as if he was her own, making sure to get the treatment going asap as she knew it could be treated if we acted fast. It can be unsettling leaving your pet at a traditional vet hospital for a treatment like this, knowing they will likely be in a cage for most of their uncomfortable healing process- which is was makes The Ranch and Dr. Van Lom so unique and special. The environment at The Ranch is so tranquil and soothing to be in. Instead of my dog having to endure his discomfort in a cage, he got to be outside in the sunshine and fresh air with therapy dogs around to keep him company and help soothe his process. Not to mention, 24 hour attention and affection from Dr. Van Lom herself. I've never seen anything like it and it made dropping him off for something so scary, a lot less intimidating for the both of us. A few days after he was released to us, he had a very strange, but fatal, reaction to the kill-off process of the heartworms (unfortunately not all animals survive heartworm treatment). I texted a video to Dr. Van Lom of what was going on and she got back to me immediately, instructing I bring him in right away. As soon as I got there she and another member from her staff were ready and completely in life-saving mode, she didn't miss a beat in a moment where a couple minutes could be the difference between life or death. Seeing her spring into action like that reassured me he was in the best hands. She kept him for 24 hours just for safety measure and when I picked him up, he was like a new dog! It was almost unbelievable to see him so happy and energetic when the last time I saw him he was limp and almost lifeless. My boy Captain is now heartworm free and is not only back to his old self, but Captain 2.0 - new and improved! I don't have words to express my gratitude to Dr. Van Lom and The Ranch for saving my sweet boy, I cannot wait to experience life with him by my side and show him how beautiful this new lease on life he's gotten will be! - 11/01/2018
- Elaine Reiter
Absolutely hands down the best in San Diego. Cannot put in words how lucky this town is to have such a compassionate expert within reach. - 8/19/2018
I have been a client with THE RANCH concierge vet care for about 6 months. This concierge service has been a big help to me because before this service, getting the dogs to the vet was a big challenge. Last January, my old dog was having some serious medical issues & I thought it was time to put him down. Dr. Crystal correctly diagnosed his problem, without any excessive or expensive testing. Through pain management for his arthritic joints, and some other meds that I easily got through their mail order service, he is doing great and smiling again! I can ask her anything about my doggies and she listens and she responds quickly through texting, e-mail, or if I want, a phone call. Her prices are very fair for this service, I actually have saved money having her vet service. - 8/19/2018
- Phil B.
Thank you! I’ve used other home vets but you are by far the best. - 8/19/2018
- Frank Candelaria
The Absolute Best Vet and care any critter could experience! - 8/19/2018
Ever had a dream come true? That's what it's like being blessed by having homebound concierge vet care. Not only had we found the perfect Vet fit with our furry kids in DVM Crystal VanLom, it was made even better by bringing that family fit right into their own home setting. We can always count on Dr. VanLom to be knowledgeable & professional in her expertise, but also extremely warm, calming, and genuine with her loving care she spreads with every connection. Our furry kids think they're getting a full body massage, instead of a medical check up!! No matter what time or day, that safety net is just a call away. Nothing's better!! - 8/19/2018
- Lisa Engstrom
DR Van Lom is the BEST VET & ONLY VET I will take my Yorkie girls to! I hunted her down and love her and her love for animals. - 8/19/2018